Vets Own Pet Health Insurance

Caring for pets like family

Contact Vets Own

Vet’s Own Pet Insurance sold by Provet Pty Ltd ABN 46 076 468 481, AR 334292 was underwritten by The Hollard Insurance Company Pty Ltd and administered by PetSure (Australia) until 30 November 2022. Our partnership with these insurance providers has now ended.

However, if you’re an existing pet insurance customer, your cover remains, and the service and claims teams are here to support you if you need to get in touch.

To change your payment details, please call 1300 668 890 from 9am to 5pm AEST, Monday to Friday. We cannot take payment details over email.

1300 668 890
9am to 5pm (AEST), Monday to Friday


02 9843 2644


Vets Own Pet Health Insurance
Locked Bag 9021
Castle Hill NSW 1765

We understand that there are times when our customers may be feeling vulnerable due to a range of factors. In these situations, we are committed to taking extra care and recognise these vulnerabilities can give rise to unique needs, which can change over time or in response to particular situations.

If you are experiencing vulnerability and would like more information on the extra care we can provide, please call our customer service team or email us. You can also access the PetSure Family Violence Policy, and the PetSure website also contains additional accessible ways you can contact us.

Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs. PDS and Target Market Determination available at